Balance Treatment & Mental Health FAQs

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FAQs
Do you accept insurance?

We are in network with Aetna, Anthem, Blue Cross, Cigna and Evernorth, Magellan, Tricare and we are able to work will all major insurance providers. Call our intake department will help to determine the costs for the treatment that is right for you. We are unable to accept coverage from Medicaid, Medi-Cal or Medicare.

What are the benefits of group therapy?

Group therapy can offer benefits and experiences that are just not possible in individual therapy. The experience of being with a group of people who are going through similar experiences has been shown to provide a sense of community and offers opportunities for personal growth.

WHAT IS A PHP OR PARTIAL HOSPITALIZATION PROGRAM?

Our Partial Hospitalization Programs (PHP) are mental health outpatient treatment plans that allow participants to attend for several hours a day and return home once their daily sessions are completed.

For individuals who don’t require a hospital stay or constant supervision, partial hospitalization programs can be an excellent alternative that allows them to dedicate time and attention to addressing their mental health condition while staying at home or with family members.

DO YOU OFFER TELETHERAPY AND ON-SITE OPTIONS?

Yes, we offer remote and on-site groups from multiple locations. Please call for details.

DO you take medi-cal or medicare?

We currently are not Medi-Cal or Medicare providers, but we have payment options that may work for you.

How long are your programs?

Each person’s treatment needs are truly individual. With our initial assessment, we are able to provide a clinical recommendation on the level and length of treatment to best address your specific needs.

HOW DO I KNOW WHICH LEVEL OF CARE OR PROGRAM I NEED FOR MYSELF OR FAMILY MEMBER?

During the intake process, we will work very closely with you or your family member to assist in determining which level of care and program is best suited for the individual treatment needs to ensure long-term success.

DO YOU HAVE ADOLESCENT OR KIDS PROGRAMS?

Yes, we have kids programs for ages 6-11 and adolescent programs for ages 12-17 at all of our locations. You can find more information about our kids program at www.BalanceKids.com.